Shipping Policy

How much does shipping cost?

All orders to the United States ship for free. We are currently not servicing customers outside of the USA.

 

How long will delivery take?

5 - 9 calendar days, with a cutoff of noon Pacific Standard Time.

 

Do you ship internationally?

No, we only ship to the USA for now. However, we'll hopefully support other countries soon and will update this section when we do!

 

Will I get a tracking number?

Yes we will provide you with your tracking number within 3 business days. Our business days are from Mondays through Fridays.

 

Lost package?

For issues with delivery or tracking, the easiest and fastest way to get a resolution is to reach out directly to the shipping company. Sometimes carriers will prematurely mark shipments as “delivered”, or need additional information from you to complete the delivery.

 

Can you ship to a P.O box?

Unfortunately, at this time, we can only ship to residential and commercial address with a physical location and not PO boxes.

 

Can I cancel my order?

Cancellation and refund of orders may be made no later 24 hours after initial purchase.

For any other shipping related questions, please feel free to reach out to us at support@nuryboan.com